Troubleshooting Fetching Changes

If you see Error fetching changes in zone ... :client knowledge differs from server knowledge, update to the latest version of Expenses first, then try the steps below.

If Diagnostics mentions missing sheet user settings, update Expenses first. The app can skip stale personal settings when their sheet is missing, then continue fetching the rest of your iCloud data.

If the issue happens after recent edits on another device, wait for any local saves or deletes to finish syncing, then fetch again. Expenses retries iCloud changes that were deferred while local edits were still pending.

For more information, see Troubleshooting iCloud Sync.

• iOS/iPadOS
• macOS

iOS/iPadOS

1. Restart your device
2. Update Expenses to the latest version
3. In Expenses, open Settings → Sync
4. Open Diagnostics and check whether there is any warning or error related to iCloud, your Apple Account, or sync status
5. Tap Force fetch all data from iCloud
6. If the error continues, tap Force push all data to iCloud from the device that has your latest data
7. Delete the app and reinstall it
8. In Expenses, open Settings → Sync
9. If needed, open Diagnostics again and confirm the warning is gone before continuing
10. Tap Force fetch all data from iCloud

macOS

1. Restart your Mac
2. Update Expenses to the latest version
3. In Expenses, open Settings → Sync
4. Open Diagnostics and check whether there is any warning or error related to iCloud, your Apple Account, or sync status
5. Click Force fetch all data from iCloud
6. If the error continues, click Force push all data to iCloud from the device that has your latest data
7. Delete the app and reinstall it
8. In Expenses, open Settings → Sync
9. If needed, open Diagnostics again and confirm the warning is gone before continuing
10. Click Force fetch all data from iCloud